Last updated: 1 July 2025
Welcome to the Privacy Policy of Scoreholder Ltd ("Scoreholder", "we", "us" or "our"). Scoreholder operates a web-based scoring application (available at scoreholder.com) that serves users globally. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services. It applies to all users of Scoreholder worldwide. We avoid region-specific policies; instead, this single Privacy Policy applies to all our users worldwide, from New Zealand to the EU, the US (including California), the UK, Australia, Dubai, and beyond.
By using our services, you acknowledge that your personal data will be handled as described in this Policy. If you do not agree with our practices, please do not use our services or provide us with your information.
Welcome to Scoreholder Ltd's web-based scoring application (accessible at scoreholder.com). By accessing or using our application, you agree to comply with and be bound by these Terms of Service (“Terms”). These Terms form a legal agreement between you (“the user”) and Scoreholder Ltd, a company based in New Zealand, governing your use of the Scoreholder application and services (“the Service”). If you do not agree with any of these Terms, you must not use the Service.
Please read these Terms carefully. We may update or modify these Terms from time to time as described in Section 15 (“Changes to Terms”). If you continue to use the Service after any changes take effect, you will be deemed to have accepted the revised Terms.
Scoreholder Ltd provides a web-based scoring platform that allows users to record, manage, and broadcast scores and related data. The Service is delivered online (“software-as-a-service”), requiring a stable internet connection and compatible web browser; no separate software installation is necessary. While we strive to provide a reliable platform, Scoreholder Ltd is not responsible for any data loss, corruption, or service interruptions that may occur on this web-based platform. Use of the Service is at your own risk, and you are solely responsible for maintaining backups of any important data you input into the Service.
To use certain features of the Service, you may need to create an account. When creating an account, you agree to provide true, current, and complete information about yourself as prompted, and to update this information to keep it accurate.
Account Security: You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You must:
Scoreholder Ltd will not be liable for any loss or damage arising from your failure to safeguard your account credentials or to promptly notify us of unauthorised use. We may assume that any communications we receive from your account have been made by you.
We expect all users to use the Service in a lawful, respectful, and responsible manner. By using the Service, you agree NOT to engage in any of the following prohibited activities:
User Content: You are solely responsible for any data, text, images, or other content that you create, upload, or submit to the Service (“User Content”). You must ensure that your User Content is lawful, not misleading, and does not violate these Terms or any applicable laws. While Scoreholder Ltd does not pre-screen all user content, we reserve the right (but do not assume the obligation) to moderate, remove, or disable access to any content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable. We may do this with or without notice to you.
Code of Conduct: All users are expected to behave respectfully and civilly. This means, for example, being courteous in any communications with others and with Scoreholder Ltd staff, and refraining from using profanity or hate speech. You agree to cooperate with Scoreholder Ltd in investigating any suspected or actual violation of the Terms.
Reporting Misuse: If you become aware of misuse of the Service, violations of these Terms, or any other suspicious activity by any user, you are required to promptly report it to Scoreholder Ltd (using the contact information in Section 18). Failure to report known violations or misuse may be considered a breach of these Terms and could result in suspension or termination of your account.
Ownership of User Data: You retain any ownership rights you have in the data or content you submit to the Service (“User Data”). By uploading or submitting User Data, you grant Scoreholder Ltd a non-exclusive, worldwide, perpetual, irrevocable, royalty-free licence to use, store, reproduce, modify, distribute, create derivative works from, and otherwise process your User Data for the following purposes:
For clarity, Scoreholder Ltd may use your User Data in an identifiable form for Product Innovation & Commercialisation and is not required to aggregate or de-identify the data before such use.
Opt-Out Right: You may object to the use of your identifiable User Data for Product Innovation & Commercialisation at any time by following the opt-out procedure in your account settings (if available) or by emailing [email protected]. Opting out will not prevent Scoreholder Ltd from:
Data Privacy: Your privacy is important to us. Any personal information you provide to Scoreholder Ltd will be handled in accordance with our Privacy Policy and applicable data protection laws. (Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.)
Data Retention and Removal: Scoreholder Ltd will retain user data for as long as necessary to fulfill the operational purposes stated above or as required by law. Users have the right to remove or delete their data from the Service at any time. You may delete specific content through the application interface, or you may delete your account entirely if you wish to stop using the Service. Upon deletion of data or account, Scoreholder Ltd will cease active use of the removed data; however, you acknowledge that residual copies of your data may continue to exist in our backup systems or archival records for a period of time consistent with our data backup and retention practices. During this period, your data remains subject to these Terms and our Privacy Policy. Scoreholder Ltd is not liable for any data that you remove or that is lost due to your deletion action.
Scoreholder Ltd takes reasonable measures to protect the security of user data and accounts. We employ administrative, technical, and physical safeguards to protect against unauthorised access, loss, or alteration of data under our control. However, no method of transmission or storage is completely secure, and we do not guarantee absolute security of your data.
By using the Service, you understand and accept that data breaches or unauthorised access may still occur despite the security measures we take. In the unfortunate event of a security breach that affects your personal data, we will comply with applicable laws regarding notification of the breach and will take reasonable steps to mitigate the harm and secure your data. However, Scoreholder Ltd shall not be liable for any data loss, theft, unauthorised access, or any other breaches of security, to the fullest extent permitted by law (see Section 12 on Limitation of Liability). We strongly encourage you to keep backups of your data and to use unique, strong passwords to minimise security risks.
The Service may contain links to or integrations with third-party websites or services that are not owned or controlled by Scoreholder Ltd. These links are provided for your convenience only. Scoreholder Ltd is not responsible or liable for the content, policies, products, practices, or services of any third-party websites. When you click on a third-party link, you will be subject to that third party's terms and policies (including privacy and data handling practices). We encourage you to review the terms and policies of any third-party site you visit.
Your interactions with third-party sites or services, including any transactions conducted, are solely between you and that third party. Scoreholder Ltd does not warrant or endorse any third-party offerings. If you access any third-party website via our Service, you do so at your own risk, and you understand that this Terms of Service and Scoreholder Ltd's policies no longer apply.
Pricing and Payment: Some features or services within Scoreholder's application may require payment (for example, event purchases, or subscriptions). If you choose to make a purchase, you agree to pay any applicable fees, as well as any taxes, by the due date and through the authorised payment methods. All information that you provide in connection with a payment must be accurate, complete, and current. You authorise Scoreholder Ltd (and any payment processor acting on our behalf) to charge the payment method you provide for the applicable fees.
All Sales Are Final: All payments and fees are final and non-refundable. Scoreholder Ltd does not provide refunds or credits for any partial-use periods, subscription periods you have used in part, or for unwanted services, except as required by law or expressly stated otherwise. Refunds for purchases you regret or did not use are generally at Scoreholder Ltd's sole discretion. We may consider refund requests on a case-by-case basis (for example, if there was a technical error on our side), but we are not obligated to grant a refund in any situation except where laws or regulations mandate it.
If you believe you have a valid reason for a refund or dispute a charge, you must contact us at [email protected] within a reasonable time. We reserve the right to refuse any refund that is not required by law.
Changes in Fees: Scoreholder Ltd may change the fees charged for any paid services or introduce new fees in the future. If we do so, we will provide advance notice to you (for example, by email or through the Service). Your continued use of the paid services after the price change becomes effective constitutes your agreement to pay the new amount.
We do not provide a public API at this time.
Scoreholder Ltd reserves the right to modify, update, or discontinue the Service (or any part of it) at any time. We are continuously working to improve our platform, which means:
Notice of Changes: In many cases, we will try to inform you of significant changes to the Service (for example, by posting an announcement on our website, via in-app notification, or by email). However, you acknowledge that we are not obligated to provide advance notice for every change, especially if the change is minor or does not negatively affect users, or if urgency requires us to act quickly (such as a critical security update).
No Liability for Updates: Any modifications or updates to the Service are subject to these Terms. Scoreholder Ltd shall not be liable to you or any third party for any modification, price change, feature removal, or discontinuation of the Service. If you do not agree with a modification, you must terminate your use of the Service. Continued use of the Service after updates or changes constitutes your acceptance of those changes.
Scoreholder Ltd reserves the right to suspend or terminate your access to the Service at our discretion, with or without prior notice, for reasons including but not limited to:
Violation of Terms: If you violate any provision of these Terms or any policies referenced herein (including the Code of Conduct and Acceptable Use rules), we may suspend or permanently terminate your account and access to the Service.
Illegal or Harmful Conduct: If your use of the Service is suspected to be fraudulent, illegal, or to pose a security threat or other harm to the Service or any other users, we may suspend or terminate your access immediately.
Operational Needs: We may suspend the Service (in whole or in part) or your access to it as needed for operational reasons, such as to conduct maintenance, address emergencies, or comply with legal requirements. If the entire Service is being discontinued, we will make reasonable efforts to provide you with advance notice.
If your account is suspended or terminated, you remain responsible for any fees or charges incurred up to the time of suspension/termination. In cases of termination for your breach of the Terms, Scoreholder Ltd is not obligated to refund any fees you have paid (see Section 8 on Payments and Refunds). If we terminate the Service or your account for reasons not attributable to your wrongdoing (for instance, if we are shutting down the Service entirely), we may provide a pro-rata refund for any prepaid service period that you can no longer use, but this is at our discretion.
Upon termination of your account, your right to use the Service will immediately cease. We may delete or anonymise your User Content and data from our active databases as part of the termination process, except to the extent we are required to retain it by law or under our data retention policies (see Section 5 on Data Retention).
Your Termination Rights: You may stop using the Service at any time. You may also request deletion of your account at any time by contacting us or through any account deletion feature provided. Termination of your account will be handled in accordance with our data removal practices outlined in Section 5.
Even after termination of your access or account, sections of these Terms that by their nature should survive will continue to apply, including but not limited to sections on Indemnification, Disclaimers, Liability, and Governing Law.
Use At Your Own Risk: The Service is provided on an “as-is” and “as-available” basis. Your use of the Service is at your sole risk. To the maximum extent permitted by law, Scoreholder Ltd disclaims all warranties and representations, whether express, implied, or statutory, regarding the Service and any results or outputs derived from it (such as scores, data analyses, or reports). This includes, but is not limited to:
Some jurisdictions (including certain consumers in New Zealand or elsewhere) may not allow the exclusion of certain warranties. If those laws apply to you, some of the above disclaimers may not apply to the extent prohibited by law. In such cases, Scoreholder Ltd's warranties are limited to the minimum warranty scope permitted by applicable law.
To the fullest extent permitted by applicable law, Scoreholder Ltd and its directors, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, or any other damages whatsoever, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or related to your use of (or inability to use) the Service, even if we have been advised of the possibility of such damages.
In particular, and without limiting the generality of the foregoing, Scoreholder Ltd will not be liable for:
Cap on Liability: To the extent the law does not allow the exclusion of certain liabilities, and notwithstanding any damages that you might incur for any reason, the total aggregate liability of Scoreholder Ltd for all claims arising out of or relating to these Terms or your use of the Service shall in no event exceed the total fees you have paid to Scoreholder Ltd for the Service in the twelve (12) months immediately preceding the first event giving rise to the liability. If you have paid no fees during that period, Scoreholder Ltd shall have no liability to you whatsoever. This limitation applies to the fullest extent permitted by law.
**Consumer Rights Notice (New Zealand and Other Jurisdictions): **Nothing in this Section 14 is intended to exclude or limit any rights you may have under New Zealand's Consumer Guarantees Act 1993 (if you are a consumer using the Service for personal use in NZ) or any other applicable consumer protection law that cannot be lawfully excluded or limited. If the Consumer Guarantees Act or similar law applies, you may have additional rights which we fully acknowledge. In such cases, where our liability cannot be excluded, but can be limited, our liability shall be limited to (at our option) resupplying the services to you or paying the cost of having the services resupplied.
You agree to indemnify, defend, and hold harmless Scoreholder Ltd and its affiliates, directors, officers, employees, and agents (“Indemnified Parties”) from and against any and all claims, demands, lawsuits, liabilities, damages, losses, and expenses (including reasonable attorneys' fees and legal costs) arising out of or related to:
Scoreholder Ltd reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (in which case you agree to cooperate with our defense of such claim). This indemnity obligation will survive the termination or expiration of your account and this Agreement.
Scoreholder Ltd may occasionally update or revise these Terms of Service. We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice to you by reasonable means, which may include: emailing you at the email address associated with your account, posting a notice on our website or within the application, or presenting an alert upon your next login.
Notice and Acceptance of Changes: Changes to the Terms will become effective on the date stated in the notice (or if no date is stated, then as soon as posted or communicated). It is your responsibility to review any updated Terms. If you do not agree with the revised Terms, you must stop using the Service and, if applicable, cancel your account before the new Terms take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.
For minor updates or those that do not significantly affect your rights, we may not provide advance notice, and the changes will be effective immediately upon posting. Always ensure you are familiar with the latest version of our Terms. We will indicate at the top of this document the date of the “Last Updated” revision for reference.
These Terms of Service and any dispute or claim arising out of or in connection with them or the use of the Service (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles. By using the Service, you agree that any disputes with Scoreholder Ltd will be subject to the exclusive jurisdiction of the courts of New Zealand, unless applicable laws in your country of residence require that you have the right to bring claims in that jurisdiction (in which case local jurisdiction may apply).
If you are using the Service as a consumer (for personal, non-business purposes) in certain jurisdictions, you may have additional rights or protections under local law (such as consumer protection or data protection laws). Nothing in these Terms is intended to limit your mandatory rights under the law of your country of residence. If any provision of these Terms is found to be inconsistent with such local laws, those provisions will be interpreted to give maximum effect to the intent of the Terms, but will be deemed modified to the minimum extent necessary to comply with the local law.
Entire Agreement: These Terms (along with any additional policies or guidelines we provide, such as our Privacy Policy or any applicable API terms) constitute the entire agreement between you and Scoreholder Ltd regarding your use of the Service. They supersede all prior understandings or agreements (whether oral or written) regarding the same subject matter. Any additional or different terms you may propose or communicate (for example, in an email or purchase order) are expressly rejected and will not become part of this agreement unless we agree in writing.
Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision in that or any other instance.
No Waiver: No waiver by Scoreholder Ltd of any breach or default by you under these Terms is considered a waiver of any preceding or subsequent breach or default. Our rights and remedies under these Terms are cumulative and not exclusive of any other rights or remedies provided by law.
Assignment: You may not assign or transfer these Terms or any rights or obligations under them, by operation of law or otherwise, without Scoreholder Ltd's prior written consent. Any attempt by you to assign these Terms without consent is null. Scoreholder Ltd may assign or transfer these Terms or any rights or obligations under them at its discretion to an affiliate or in connection with a merger, acquisition, or sale of assets, or by operation of law.
No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights. No person or entity not a party to this agreement shall have any right to enforce any term of this agreement.
Relationship of Parties: You and Scoreholder Ltd are independent contracting parties. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties.
Headings: Section titles or headings in these Terms are for convenience only and have no legal or contractual effect.
If you have any questions, concerns, or comments about these Terms of Service or need to report a violation of these Terms, please contact us:
Scoreholder Ltd
Email: [email protected]
We will endeavor to respond to all legitimate inquiries in a timely manner.
By using the Scoreholder web-based scoring application, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for using Scoreholder – we appreciate your trust and are committed to providing a valuable and secure service for all our users.